Customer Service Features

As an AAT customer you can leverage AAT Live to remotely manage and maintain your signs.  With AAT Live, the AAT technical services team and you can remotely monitor the health of existing signs.  This allows AAT to accurately diagnose issues, current or potential, with the existing signs installed at your stores. This cuts down on downtime and reduces the time and number of trips for your technicians.

Your technicians and our service teams can work together to solve any issues your application may have.

Features:

  • Accurate sign details: size, color, version, status, POS status.
  • See the same information our service technicians have access to: temperature, brightness, voltage levels, LED string count, system uptime.
  • Upgrade software remotely from head office.
  • Proactively manage hardware.
  • Your sites will benefit from what we learn about sign health across the entire AAT Live network. 
  • Allows the AAT service team to proactively fix potential issues with AAT signs and field asset management.